Shipping & Returns
Shipping
All U.S. orders will be shipped via USPS with optional shipping upgrades at checkout. Please allow 5-7 business days for your order to process and be delivered to the post office. Also please note each piece is handmade to order. If you have any other shipping questions please reach out to us at makenna.lynn.jewel@gmail.com
International shipping varies based on your country. Please enter shipping info at check out to see your shipping rate.
International orders may be subject to customs and duty charges, which vary greatly depending on the destination country. These charges are payable by the customer upon arrival and are not included in the original purchase price or shipping charges. These charges are not inclusive of the original shipping amount and will not be paid for or reimbursed by us.
Please be advised, Makenna Lynn isn’t responsible for any additional charges that may apply after a purchase is completed on our site.
Returns
I am confident that you will love your handcrafted piece; however, if you wish to make a return please email me at makenna.lynn.jewel@gmail.com with your order number, reason for the return, and whether you’d like a store credit, an exchange, or a full refund.
Send the unused item back within 7 days from receiving your purchase using our prepaid return shipping labels or at your own cost for store credit, an exchange, or a full refund.
In the event of a return/exchange, the customer is responsible for all shipping costs associated with their order.
Please note that a $5 restocking fee + shipping costs will be deducted for returns sent back for a refund. Returns are typically processed within 5-10 business days.
*We have the right to refuse a return that is not compliant with the Makenna Lynn return policy.